asked

We are experiencing significant frost buildup in our KitchenAid S25EWWH9 freezer. The freezer is set to 0°F and the refrigerator to 38°F. We haven't checked the damper or thermistor yet and have only been dumping the ice tray. The issue has been ongoing for a couple of weeks. What could be causing this and what steps should we take to diagnose and fix the problem?

July 2nd, 2023

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