Joshua V. asked
We are working on a Whirlpool Cabrio Platinum. The unit did not turn on, and we discovered massive damage to the primary control board, which we replaced. Now, the unit can be heard clicking and locking/unlocking the door when first plugged in, but the user interface does not respond to button presses. Visual checks did not show any damage to the user interface. What is causing this issue, and how can we repair it?
September 8th, 2023
Roberto L. answered
The issue seems to be related to the communication between the control board and the user interface....
September 8th, 2023
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