asked

We have a Kenmore Elite electric smooth-top range/oven, model 790.99513, which got stuck in the locked position after a self-clean cycle. The display shows 'Locked' and the door is snugly closed. We've tried restarting the clean cycle and canceling it, as well as shutting off power at the breaker for 5 minutes, but the door remains locked. What can be done to manually unlock the door or fix the issue?

August 17th, 2024

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