Samantha R. asked

🔌  Appliance

We have a Whirlpool 25.4 Cu. Ft. Side-By-Side Refrigerator, model #GS5SHAXNL00 (serial #SR3726678). The freezer is working fine but the refrigerator isn't cooling. It seems to be running continuously but the temp is in the upper 50's. We have vacuumed and used a coil brush under it, but it didn't help. What can we try or investigate to get it working before we call a repair person?

March 19th, 2023

Ruth D. answered

The issue is likely a defrost problem. Here are the steps you can take to troubleshoot: 1. Remove th...

March 19th, 2023

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