Rebecca A. asked

🔌  Appliance

We have a Whirlpool Cabrio Resource saver Dryer Model WED6700xw0. The AF error appears, the dryer is very hot on the outside, and the metal grate inside the dryer feels almost finger blistering hot. I have cleaned the filter and verified that there is airflow going to the outside. We removed the hose from the dryer to the wall and confirmed it is clear. What could be causing this issue and what steps should we take to resolve it?

December 23rd, 2023

Kristen C. answered

The AF error and the excessive heat are likely due to a grounded heating element, which is confusing...

December 23rd, 2023

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