We have two refrigerator freezers at NECA small business in Morristown that are having issues with making ice. One isn't working at all, and the other was producing brown ice cubes but now seems to be making clear ice. The model numbers are IM4D, IM4LED, and GE Model GTE18ISHPRSS. What could be causing these issues and what steps should be taken to resolve them?
June 28th, 2024
Good morning, my washer door is stuck with the door lock light flashing red. Clothes are inside the unit. I did forget that the water was shut off for a minor repair outside, so I started the cycle. It happened on Sunday, and I have unplugged the washer overnight twice, but the problem continued after plugging it back in. This is the second time it got stuck closed. Not sure what happened the first time (about 2 months prior), but unplugging it for about 1 minute worked the first time. What can I do to resolve this issue?
August 5th, 2024
Our freezer randomly activates a hot coil in the lower rear freezer compartment. What could be causing this issue and what steps can be taken to troubleshoot and potentially fix it?
March 7th, 2023
Hi, I am trying to reset my washing machine. I can see the 'start/pause' button but can't find the 'cancel' button. What should I do?
October 7th, 2024
I have a Maytag Gemini Double oven. The upper oven won't heat to bake but will broil. The oven is gas and several years old. I just remodeled so it was reinstalled a week ago. I pulled up the manual and tried to 'default' set it but I don't have the more/less buttons to do so. The oven has been thoroughly cleaned, all burners work, and the lower oven works fine. What could be the issue and what can I do to fix it?
May 28th, 2023
I have a Fisher and Paykel fridge 790. I can smell a slight gas smell coming from the bottom of the fridge. All piping seems to be intact, and the fridge is still working and staying cold. What should I do?
March 31st, 2024