Lori B. asked

🔌  Appliance

We purchased a Samsung Refrigerator, Model #: RF28HFEDBWW / AA, Serial #: 066243AF800069Z, at the end of 2014. The ice machine has frozen multiple times, despite modifications made by Samsung technicians. We are unable to remove all the ice due to tight spaces. What can be done to resolve this issue, and how can we get a new refrigerator?

January 15th, 2023

Mark H. answered

The freezing issue with your Samsung Refrigerator is known and was part of a class action lawsuit. Y...

January 15th, 2023

Sign Up to View Full Expert Answers

Create an account to view answers and interact with the community!