My Samsung RF267ABWP refrigerator's drain is frozen, causing water to accumulate under the deli tray and eventually overflow onto the floor. The service tech defrosted the drain tube but it froze again. Is there a solution to prevent this recurring issue, such as installing a heat wire in the drain tube?

May 22nd, 2023

I have an Electrolux model GLET1041AS1 washer where the instructions on the control panel are peeling off. The washer and dryer still work well, and I want to know if I can get a new sticker or a new front panel. Do you plan on doing the work yourself?

May 29th, 2024

The freezer door of my Whirlpool WRX988SIBW refrigerator has ice on the sides, making it hard to open and close. Does this mean something is blocked? I am a 74-year-old woman and do not plan to do the work myself. What else should I know to get the best help?

June 9th, 2023

Error codes FO1 and EO2 come up on the panel while trying to start. The appliance is about 6 years old. The customer suspects these codes might be related to the tumbler not turning or the water not draining. What could be the issue and what steps should be taken?

October 26th, 2024

My KitchenAid microwave KHMC319ESS (2015 model) has a door alert and won't start. What could be the issue and how can I fix it myself?

February 19th, 2023