My computer is stuck in a loop on Windows Media and I can't stop it or open anything else. No matter what I try, Windows Media keeps opening. I tried to restore to an earlier date but couldn't close Windows Media to do so. I am using a Windows 7 HP Pavilion dv6-7020us Entertainment PC. What can I do to resolve this issue?

January 14th, 2023

My Facebook saved and archived videos and posts are all gone. How can I retrieve them? I recently updated Facebook and had to change my password due to someone 'fishing'. I am not very computer savvy and don't know what else to ask.

January 20th, 2023

I'm having issues with my HP tower running Windows 7. I've tried Norton's sweep, but my speakers don't work, and I'm also having email problems. How can you help me troubleshoot these issues?

February 7th, 2023

My cursor is stuck on my Toshiba Portege laptop running Windows. How long has this been going on with your computer? What have you tried so far? Have you installed any updates recently? Anything else you want the Computer Expert to know before I connect you?

April 4th, 2023

How do I change my password for efile.com on my Dell PC running Windows 10? I was locked out for 24 hours when trying to check my taxes yesterday, and I need help with this issue.

September 23rd, 2023