asked
My Facebook saved and archived videos and posts are all gone. How can I retrieve them? I recently updated Facebook and had to change my password due to someone 'fishing'. I am not very computer savvy and don't know what else to ask.
January 20th, 2023
I'm having issues with my HP tower running Windows 7. I've tried Norton's sweep, but my speakers don't work, and I'm also having email problems. How can you help me troubleshoot these issues?
February 7th, 2023
My cursor is stuck on my Toshiba Portege laptop running Windows. How long has this been going on with your computer? What have you tried so far? Have you installed any updates recently? Anything else you want the Computer Expert to know before I connect you?
April 4th, 2023
How do I change my password for efile.com on my Dell PC running Windows 10? I was locked out for 24 hours when trying to check my taxes yesterday, and I need help with this issue.
September 23rd, 2023
I messed up and can't recover my original accounts for my Apple iPhone 8 Plus. I tried to reset everything within the last hour but couldn't. I am very computer stupid. What should I do?
December 2nd, 2024
I received a SafeLink chip in the mail, but my phone won't work with it. It shows this is my number, but it doesn't work. I have to use Wi-Fi and a textnow program to make calls. What should I do to activate the chip and get my phone working?
July 3rd, 2023