I have an HP computer running Windows 10. I've been trying to access Google Play and WhatsApp, but I've been signed out of Google and can't remember my password. I've tried using my last password, but it says it's incorrect, and it's asking for a library card number which I don't have. I can't remember when I opened the Google account, and my email address is ***@******.***. Despite this, Google tells me to enter the correct email address. I need help to either get a new password or have one provided so I can access Google Play and WhatsApp.

November 2nd, 2024

My Lenovo Ideapad screen went blank, and I can't get it to turn on by clicking the mouse, pressing Enter, or pushing the power button. There is a small white light on the right side that is slowly turning on and off. I'm not sure if there's an On-Screen Display button for brightness, but there are brightness adjustment buttons (F11 & F12). What should I do?

October 22nd, 2023

I am unable to recover my Gmail password because my cell phone broke and I don't have access to another device for two-step verification. What can I do to recover my Gmail password?

May 17th, 2023

My ASUS Q405UA laptop with Windows 10 has stopped functioning as a touch screen. I have not installed any updates recently and am unsure how to refresh the settings for the touch screen. What steps can I take to resolve this issue?

April 21st, 2024

Windows Media Player cannot access the file when trying to burn a music disk. The error message indicates that the file might be in use, the user might not have access to the computer where the file is stored, or the proxy settings might not be correct. The user has not recently updated their software or version of Windows. What could be causing this issue and how can it be resolved?

May 4th, 2023