I received a Visa spam alert on Dec. 11, 2020 for a pending charge on my Visa account. That same day, I also received a receipt from Apple for $74.19 for 'Microsoft 365 Personal (automatic renewal).' Is this a legitimate charge? Is this for having Microsoft on my laptop?

February 27th, 2024

I paid $39.00 to have my Facebook account problem resolved. Is this being done? What should I do next, and is the $5.00 fee a one-time payment or will I start getting monthly payments if I don't cancel?

January 7th, 2023

When I turn on my computer, it says there is an issue with my XfinityWiFi. I'm 78 years old and not tech-savvy. Can you help me more? I haven't tried anything and it has maybe been going on for about a month maybe.

August 7th, 2024

I need to recover my Apple password. I forgot it and have an email address and phone number linked to the account. I am not logged into my account on any other devices. My wife's phone is also giving trouble, and we have an appointment with Apple at the Freehold mall in NJ on Sunday.

June 14th, 2024

I have data being downloaded to my PS4 using an API platform, and it's messing up and taking away some of my game content that I paid real money for. I have deleted my account many times and even wiped my PS4, but the problem persists. How do I stop someone from using their API against me and protect my paid game content?

April 8th, 2024