My daughter installed Picasa on my computer, and now many of my files are duplicated, and my calendar only shows August 2015, preventing me from accessing my saved appointments since early 2000. What should I do?

September 30th, 2023

I have been experiencing issues with my Hotmail account for several days. My email address is XXX@XXXXXX.XXX. Nothing seems to be working. What could be the problem and what steps can I take to resolve it?

December 29th, 2023

The Windows 10 on my Surface Pro 3 crashed. Desktop opens, but Start Menu and several apps cannot be opened. What should I do to resolve this issue?

November 22nd, 2023

I just got my disks to reload my system software for two identical Gateway PCs. Both sets look the same. Does it matter which set I load on which PC? Does reloading the system software delete any other files on the computer?

February 13th, 2024

I accidentally deleted the Solitaire icon from my desktop sidebar. What should I do to restore it?

February 23rd, 2024