asked
Can I talk with you via phone? A hacker broke into our account and you terminated our service last Saturday. We had to change credit cards. Have already paid for YouTube service and can't reach any channels. Not happy. We just want our service back asap. We are paying for it.
October 30th, 2024
I can't log into my Facebook account and need to change my password. I don't remember changing the password recently. What should I do?
November 30th, 2023
When I click on some pages, they open as a black page with the tab name followed by (1x1). This happens on my Lenovo ThinkPad 20RR running Windows 11 Pro, primarily using Chrome but also on other browsers, especially when accessing my ads management section in Pinterest or Facebook. What could be causing this issue and what steps can I take to resolve it?
September 17th, 2024
I forgot the password for my Facebook account and have tried all recovery methods. I have an email address linked to the account, but I couldn't get into the account because I forgot the password. What steps can I take to recover my account?
May 16th, 2024
I no longer have my 8-digit code for two-factor authentication on Instagram and am unable to reset my password because of it. Is there any way to retrieve the code or remove the two-factor authentication so I can access my account?
October 17th, 2023
I added my Bank of America Visa Debit card to my Google Play Store account, but I'm unsure if a charge of $31.75 from 10/5/2022 is legitimate. Are you the only one with access to this account?
December 5th, 2023