I have been hacked and need to regain control of my Facebook account. I am still able to log in, have ensured my other accounts are safe, and need to change the name and photo back to my own. How can I make these changes?

January 24th, 2024

I am unable to send out an email. I am unsure what troubleshooting steps to take and have not tried any yet. I am using an Apple laptop with Safari as my browser. I can access my email by clicking on the mail app, but I am concerned about losing my contacts if I remove and re-add my email account. What should I do to fix my Gmail issue?

March 18th, 2024

My Instagram account has been hacked and I cannot log in. The hacker has changed my email address and phone number. How can I recover my account and remove any unauthorized accounts linked to it?

June 12th, 2024

I want to review all my Apple apps on my Apple TV, computer, and phone to see which ones I can eliminate. I've lost track of what I have and need help managing my subscriptions and purchases.

March 15th, 2024

I have an Apple Mac laptop, possibly a 13-inch or newer model. There is an app called 'Me for Facebook' that I need to delete from my computer, as I believe it is causing all my problems. I have been unsuccessful in updating my Apple software. What Operating System (OS) am I running, and when was the last time I updated my Apple software? Is there anything else the Software Expert should know before I connect with them?

February 26th, 2023