I have a ransomware virus on my Acer Chromebook running Chrome OS version 7. I recently added my Android phone and haven't installed any updates. What could be causing this issue and how can I resolve it?

May 6th, 2023

My Lenovo C355 all-in-one computer with Windows 8 suddenly went black while I was using Chrome. The machine light is on, but the monitor is pitch black. I tried using the escape and enter keys and moving the mouse, but nothing works. What could be the issue and how can I fix it?

January 25th, 2024

I believe someone is watching my computer. There was a scam support team on my computer, and it told me I'm being watched. My computer is an HP laptop running Windows 7. I haven't installed any updates recently, and they are stopping me from accessing my websites. What should I do?

March 28th, 2024

After upgrading to Windows 10, my wireless HP OfficeJet Pro 8610 printer is showing an error message that it's not connected to the network. The network name on the computer is COONEYOLYPEN.COM, which doesn't exist. How do I correct this issue?

August 7th, 2023

All 'My Documents' have vanished. I have a Samsung desktop running Microsoft 10, and I installed updates a few months ago. I've used My Docs in the last few days, but now they're gone. What could be the issue and how can I recover them?

February 19th, 2024