I am unable to log into my State Farm insurance account. What steps can I take to recover my account?

July 17th, 2024

I would like to dispute a charge for Starz on my Amazon account, as I have not ordered it. Does anyone else have access to this Amazon account, and is there anything else the Computer Expert should know before I connect?

December 19th, 2024

I need to know the account being charged for my Dropbox subscription and I am also being charged for YouTube, which I never purchased. How can I resolve these unauthorized charges?

July 31st, 2024

Trying to get into my Apple account with a verification code, but the iPhone number tied to the account has changed and the code is being sent to the old, closed number. How can I reset my password or change the phone number associated with my Apple ID?

May 14th, 2023

I am an 80-year-old user of my Microsoft Surface Pro 7. A few months ago, while using Chrome, a black bar started appearing at the top, preventing me from accessing my bookmarks and requiring me to use a drop-down to close it. What is this black bar and is there a way to prevent it from appearing on its own?

November 7th, 2023