My Lenovo Ideapad 100 with Windows 10 was updating when I last shut it down. Now, when I try to start it, I type in my password and it goes to a blank screen. I also get a signal that Malwarebytes is trying to update, but I don't use this virus protection anymore and don't know how to remove it. How can I resolve this issue and start my computer?

April 26th, 2023

I added the thumbprint option on my phone and found it not to work well. I would like to remove it or reset it. I also have a six-character password that is a hassle. I don't need a password unless it's necessary, so I would like to remove it. How can I do this?

August 20th, 2024

I have a 'new' PC with Windows 10. I was partway through the login-initialization phase when I was interrupted. When I returned, I couldn't log on because I forgot or mistyped the initial password. How can I recover the password?

November 7th, 2023

How can I move some of the backup files I created in Norton from a backup drive (F drive) to my hard drive (C drive)?

November 12th, 2023

I changed my email address and forgot my password. I am logged into my email account on other devices, but I can't remember my security questions or the phone number on file to help reset my password. My email provider is Gmail, and I don't remember the last password I used. How can I reset my password and access my email?

December 30th, 2023