I changed my email address and forgot my password. I am logged into my email account on other devices, but I can't remember my security questions or the phone number on file to help reset my password. My email provider is Gmail, and I don't remember the last password I used. How can I reset my password and access my email?

December 30th, 2023

I am running IncrediMail 2.5 and outgoing messages are stuck in the Outbox. There is no error message, and I am not aware of any antivirus or firewall settings blocking the emails. I upgraded to Premium yesterday and paid for it, but now I can't use it. What could be causing this issue and how can it be resolved?

July 7th, 2023

My Microsoft Edge browser stopped working after my desktop updated. I last updated Edge 2 days ago. I've tried launching the browser, but it keeps cutting off. What's wrong and what can I do to fix it?

April 11th, 2023

My computer has been freezing and eventually locked up completely, resulting in it starting like a brand new PC with all my data, including online banking information, Excel files on a flash drive, and downloaded audio books, gone. I am visually impaired and need assistance. How can you help and what is the cost?

May 13th, 2023

I messed up my email settings and my email account is totally inoperable. I lost all the settings. Is there a way to recover these settings? I use a Long Lines email account and access it through a computer online. I backed up my computer, which seems to have affected my email program. What troubleshooting steps can I take to recover my email settings?

July 16th, 2024