asked
I am running IncrediMail 2.5 and outgoing messages are stuck in the Outbox. There is no error message, and I am not aware of any antivirus or firewall settings blocking the emails. I upgraded to Premium yesterday and paid for it, but now I can't use it. What could be causing this issue and how can it be resolved?
July 7th, 2023
My Microsoft Edge browser stopped working after my desktop updated. I last updated Edge 2 days ago. I've tried launching the browser, but it keeps cutting off. What's wrong and what can I do to fix it?
April 11th, 2023
My computer has been freezing and eventually locked up completely, resulting in it starting like a brand new PC with all my data, including online banking information, Excel files on a flash drive, and downloaded audio books, gone. I am visually impaired and need assistance. How can you help and what is the cost?
May 13th, 2023
I messed up my email settings and my email account is totally inoperable. I lost all the settings. Is there a way to recover these settings? I use a Long Lines email account and access it through a computer online. I backed up my computer, which seems to have affected my email program. What troubleshooting steps can I take to recover my email settings?
July 16th, 2024
I brought home a new laptop today with Office pre-installed. I need to activate the new Office account using a security code provided by email from Microsoft, but I am asked for a product key which I do not have. How can I proceed with the activation?
April 15th, 2023
I have an HP Pavilion dv6 that only shows a blinking cursor in the upper left corner of the screen when I start up. I am running Windows 10 with all the latest updates. I have tried various troubleshooting steps, including using the Advanced Boot Menu and Startup Repair, but the issue persists. What should I do next to resolve this issue and access my files?
August 13th, 2024