My TV set has been frozen all day long. Tech support in Texas did what they could do, saying it's Xfinity maintenance. I was born in the morning but not this morning. Comcast will no doubt charge me for the service I am not receiving. If my set does not come on pretty soon you can come and take comcast out of here. Too many problems far to often. Maybe Direct would appreciate my business. Tom *(###) ###-####JA: How much experience do you have with this particular Comcast product? Customer: Many many years and since you have switched to Xfinity there is something at least once a month JA: Have you installed any updates recently? Customer: Updates on the computer yes on the TV no. It's the TV that's the major pain JA: Anything else you want the Computer Expert to know before I connect you? Customer: I am ready to change providers. Comcast is far to expensive for what you get

September 20th, 2024

I updated the files and now I can't open Sage. I get a message that it's a new format. I recently installed updates. My account ID is (###) ###-####. What should I do?

July 26th, 2024

I am new to Groupon and just bought a coupon for Jakes City Grille in Maplewood, MN using my debit card. How do I receive the coupon? I realized they don't have my address and I am going there on Monday. Also, I hope I paid for the right location. Additionally, I printed out the coupon and want to know if Jakes will know I paid for it when I bring the coupon. This is my first time using Groupon.

November 8th, 2024

My tablet, a 10 Viking Pro, is frozen on the screen and I can't get it to do anything else. I haven't installed any updates recently. What should I do?

August 13th, 2023

I have a Wutu Striker MP3 player, but my computer (Dell OptiPlex 745 running Windows 7) is not recognizing it. What drivers do I need, and how can I troubleshoot this issue?

January 31st, 2023