I need to change my credit card information due to fraudulent activity on my old card. I was instructed by Hulu to update my card information through Roku. What are the steps to update my credit card information on Roku and resolve any issues accessing Hulu afterward?

August 1st, 2024

I am trying to log into my internet account but I don't know my login name or password. I am setting up my computer and need assistance. Do you have an email address or phone number linked to it? Are you logged into your account on any other devices? Is there anything else you want the Computer Expert to know before I connect you?

May 19th, 2024

I've sent Coinbase 6 emails and haven't received a response. I purchased a new phone and when trying to sign in to my account, I had to do a 2-step verification. I completed step one, but haven't received the email for step two. I've been dealing with this since Sunday. I use Gmail and don't remember setting up security questions. I've called customer service and reported a compromise since Coinbase is holding over $100,000 of my money and I can't access it. What should I do next?

June 21st, 2024

My Mac computer will not start up. The line under the apple only goes halfway, and a wheel-like circle appears under the line. I have tried turning it off and on, unplugging it, and holding various key combinations, but it still does not start. Additionally, I downloaded McAfee yesterday, and the computer hasn't worked since. What can be done to resolve this issue?

May 20th, 2024

My Samsung Galaxy S20 Ultra phone has been dropped, resulting in cracked corners on the screen. I want Samsung to replace my phone. What steps should I take to check the warranty status and request a replacement?

March 31st, 2024