I need to change my credit card number on file because I have a new card. Where and how can I update my payment information for Netflix?

September 27th, 2024

I was just charged $100 twice for PlayStation Network transactions, which overdrew my account. I believe my card has been hacked. What should I do to get my money back and prevent further unauthorized transactions?

November 21st, 2024

I recently switched from a Droid to an Apple phone and am experiencing several issues: my phone numbers are mixed up, I cannot receive SMS verification codes for password resets on platforms like Facebook, and personal photos from a friend have randomly appeared in my Google Photos. Additionally, my contacts are messed up, and I'm being told my SMS messages are full. How can I resolve these issues?

February 27th, 2023

My YouTube TV account was hacked and now I can't play it on our bedroom TV. I can still log in, and it plays on our downstairs TV. I've checked my email and other online accounts for tampering, updated my payment method, and tried various troubleshooting steps like turning off and on the device, unplugging and plugging in the modem and router, uninstalling and reinstalling the app. What should I do next?

June 6th, 2023

My WiFi signal was getting weaker, so I restarted the router, but now I have no WiFi at all. None of my devices can connect to the internet. The lights on my ASUS router show the middle partial circle and the power light are on, and on my Arris router, online, us/SS, and power lights are on. What should I do to resolve this issue?

April 12th, 2023