I have an HP Laptop with Windows 10. A Geek Squad technician removed Office 365 from my laptop to install a version that supports 5 devices, but I get a message saying 'The products we found in your account can't be used to activate Word.' I need to access my documents. What should I do?

September 22nd, 2023

I can't play movies on my new computer. When I try, I get a 'Loading' message and it doesn't proceed. I uninstalled the DVD player and tried downloading other apps, but it didn't work. Additionally, I need help removing Ask.com from my system.

June 7th, 2024

My iPod Classic is stuck on one artist and I cannot access the remainder of the music. I have tried connecting to electric power and pressing the menu and pause buttons at the same time, but it hasn't resolved the issue. What else can I do to fix this?

February 2nd, 2023

I need to check the battery for my HP Pavilion Entertainment PC. The model is dv6-2166dx, and it runs on Windows 10. I am concerned because there was a battery recall program for HP Pavilion notebooks in 2018, and I want to confirm if my specific model is affected.

January 16th, 2024

I shut down my MSI laptop during a system restore because I thought it was frozen and now I can't get past the Aptio setup utility. The entire laptop is stuck on a utility setup screen. I moved files around earlier and think I accidentally changed some admin privileges, which is why I was trying to do a restore. The restore didn't seem to work, so I shut it down and now I'm stuck on this screen. What can I do to resolve this issue?

September 26th, 2024