I wrote a lengthy paper on Word 8 and saved it. I decided to copy and paste it in a different location, but I think I accidentally cut it instead of copying, losing the original. I tried to paste but couldn't. I am hoping my paper can be retrieved. What kind of computer do you have, and have you installed any updates recently?

July 28th, 2023

I don't know where all of my pictures are on this computer. It's a Dell, but I don't know the operating system. I haven't installed any updates recently. I can't find the pictures on my computer.

September 20th, 2024

I lost my iPhone yesterday and authorized AT&T to shut down the phone. How do I get another iPhone, and how can I confirm if I have insurance from Apple?

March 17th, 2024

Hi Andy, last Wednesday our telecom people managed to remove my Outlook mailbox and now cannot reinstall it. They do not recognize the page that comes up on what I understand is my Outlook 2016 when I open account settings, +Add Account. I have reinstalled the Office 365 suite five minutes ago. When I open Add Account, I get a white box with a blue outline saying 'Welcome, enter a mail address to set up your account,' but the Telecom folk say I should have a different page with Auto Account Setup info to be inserted.

May 22nd, 2024

How do I reset my access password? I last reset my username and password about 6 months ago, haven't installed any updates recently, and there's nothing else the computer expert needs to know.

December 14th, 2024