I have an unauthorized charge on my credit card from Glorify Global on 9/18 for $19.99. The charge is reflected on my bank statement with a phone number that goes to Google. I have not contacted my credit card company yet. What should I do?

September 12th, 2023

I am unable to access my ***@******.*** account because it was hacked. I can't reset the password as I don't remember it, and I receive an error message saying 'wrong password' when I try to use old passwords. What should I do to recover my account?

January 8th, 2023

I need help getting a return label for a purchase I made online. I'm an elderly widow and not familiar with online processes. What steps should I take to get a return label and return the item?

March 17th, 2023

I get a message that Passcode no set when upgrading software to MacOS Sonoma 14.0 from Ventura 13.5.2 on my MacBook PRO. What have I tried so far and what should I do next?

July 26th, 2024

I’ve been hacked and can’t access my Facebook account. My account name is now Elton Stevens, my password and recovery numbers have been changed, and my email address is linked to someone else. I can’t get into my account, and they’ve changed everything. I have my own Facebook account under Ken Figgs with email ***@******.*** and phone number (###) ###-####. I need my photos back, especially those of my late deceased parents. What can I do to recover my account and prevent further hacking?

July 9th, 2023