My personal information, including my name, email, phone number, and PayPal account, was used to purchase merchandise without my authorization. The shipping address was changed, and I received an email from the supplier confirming that the item had shipped. What should I do to resolve this issue?

December 14th, 2024

I recently changed my phone number and bought a used Apple iPhone 11 from 10,000 Cells in Jacksonville, FL. The previous owner's information was not removed from the phone, and I cannot open any apps because I don't have their info to change their password. How can I remove the previous owner's information and regain access to my apps?

August 18th, 2023

Facebook won’t open on my iPhone, only showing a white page. Is this a new or ongoing problem, and is there anything else the Computer Expert should know before I connect you?

May 11th, 2023

I forgot my Google password and have tried twice to retrieve and change it with no result. What should I do to recover my account?

November 4th, 2024

I need to become the new admin of our company's Facebook page after the previous admin left the company and is uncontactable. I've gained access to the page but not as an admin. How can I resolve this issue, and is it easier to manage admin changes for our Twitter and LinkedIn accounts?

November 8th, 2024