I have been hacked and someone is impersonating me on Facebook, asking to borrow money and requesting phone numbers from people. I have created a new Facebook page and changed my password, but I now have three Facebook pages and want to delete the two unused ones, especially the one being impersonated. How can I report this to Facebook and delete the unwanted pages?

June 18th, 2023

I recently had Ignite TV installed, and the installer's records showed I have two TVs in the house, but I only have one. As a result, I was given two Ignite installation packages and am now being overcharged. How can I correct my account to reflect that I only need one Ignite installation and reduce my monthly bill from $302.50 to what I was previously paying, which was $231.56?

July 24th, 2024

I had a work phone for 20 years and have now retired, turning in my work cell number and no longer having access to my work email. I tried using a common password but it sends a passcode to my old work phone, which I no longer have access to. Before turning in my work phone, I transferred everything to a new phone, but now I cannot download any apps or retrieve any other information. I need any passcodes or passwords sent to my new phone or personal email. I want to remove my work email and old work number from being linked to my new phone. How can I resolve this issue?

March 19th, 2024

I’m on my iPhone and need to change my Gmail password. Do you remember any old passwords you've used with your Gmail account? Is there a phone number or second email address linked to this Gmail account? Is there anything else the Email Expert should know before I connect you?

October 22nd, 2023

I changed my phone number yesterday and let a friend make a Facebook account on my phone. Now, I can't log in to my account because it's asking for a login code sent to my old number. I have a backup email linked to my account, but the login code won't send to my email. I'm not logged into my account on any other devices. What can I do to regain access to my account?

November 1st, 2023