I'm having trouble signing in to my Microsoft account on a new HP Laptop (Model 17bs032ds) connected to my home Wi-Fi network. I've changed my password but still can't access it. I was advised to go to account.live.com, but that didn't solve the issue. Additionally, I'm trying to access an anti-virus provider online. What could be causing this issue and how can it be resolved?

April 23rd, 2023

How can I remove Google as my primary search engine on my Gateway laptop, especially when it says my WiFi DNS has to be changed?

April 14th, 2023

I have an unauthorized payment of approximately $139.00 to Ancestry.com pending in my bank account through PayPal. I did not authorize this transaction. What should I do to resolve this issue?

February 16th, 2023

I am getting a blue screen error message on my Lenovo ideapad 100S-141BR with the error code 0xc0000034, which refers to the file \\efi\\Microsoft\\boot\\BCD. The computer keeps restarting after about 60 seconds and suggests using recovery tools. How can I boot into safe mode to repair this issue?

June 9th, 2023

My Toshiba Satellite A505 with Windows 10 is not compatible with the latest Windows 10 update and has stopped working since I last used it in December 2016. I spent 7 hours online with Microsoft, who performed updates but stated the latest update is incompatible. What can be done to resolve this issue?

December 23rd, 2024