I am getting a blue screen error message on my Lenovo ideapad 100S-141BR with the error code 0xc0000034, which refers to the file \\efi\\Microsoft\\boot\\BCD. The computer keeps restarting after about 60 seconds and suggests using recovery tools. How can I boot into safe mode to repair this issue?

June 9th, 2023

My Toshiba Satellite A505 with Windows 10 is not compatible with the latest Windows 10 update and has stopped working since I last used it in December 2016. I spent 7 hours online with Microsoft, who performed updates but stated the latest update is incompatible. What can be done to resolve this issue?

December 23rd, 2024

I am being threatened by someone I met online. He is threatening to send photos of me if I do not pay. I talked to him on Hangouts and thought he was nice. What should I do?

July 7th, 2023

I am trying to retrieve money my sister sent me through PayPal, but nothing is working. I do not have a PayPal account. Can you provide directions on how to retrieve the money?

July 23rd, 2024

I had a problem with my computer and was directed to call a number claiming to be Microsoft. After authorizing remote control of my computer, $200 was taken from my PayPal business debit card. PayPal's dispute process sided with the fraudsters. How can I file a claim instead of a dispute, and how can I get help with this fraud?

May 20th, 2024