Since downloading Microsoft 365, my keyboard only works when online, and I have no access to settings, the search box, control panel, or files. This issue has been ongoing since October 19, 2022, and I have had Rosetoro attempt to fix it. What can be done to resolve this?

August 14th, 2023

I’ve lost access to my Gmail account and have no other email accounts to assist in recovery. I do have a phone number linked to the account but no second email address. What steps can I take to recover my account?

January 5th, 2024

I can't receive any emails because my Google Workspace account has been suspended. The email address is ***@******.***. My internet connection is good, and there are no known antivirus or firewall settings blocking mail. I'm using a mail client, not a browser. How can I fix this issue?

April 3rd, 2024

I got a new phone and tried to install my Hotmail email account on it, but my password doesn't work. I tried using the 'forgot password' feature, but it wants to send a code to my landline number, which is not helpful. I can still access my Hotmail account on my laptop. What should I do to resolve this issue and change my account's phone number to my cell number?

April 15th, 2024

My iPhone will not connect and launch CarPlay in my 2019 RAM 1500. I've tried different charging cords and USB ports, but CarPlay won't launch. It has worked in the past but has become completely unresponsive. What could be the issue and what steps can I take to resolve it?

November 12th, 2024