I cannot access my PS4 because my old phone number, which was used for 2-step verification, is no longer in service. I have been using a new phone since March, and I changed my password last night on my Playstation. My new phone replaced the old phone number, but I have no way of using the old number for verification. My email is the same on file, and I have been paying my account services on time for over a year. What can I do to regain access to my PS4?

August 19th, 2024

I can't see my Instagram messages. There's a black border around the message and white in the center. This issue persists even after restarting my phone, clearing the cache, and reinstalling the Instagram app. What else can I do to resolve this?

June 19th, 2024

I need to cancel my deceased husband's Koodo monthly phone plan. I've tried to press 1 during digital call-backs but nothing happens. How can I speak to a live representative to cancel the plan?

November 18th, 2023

I live in zip code 85048 and I have been losing internet on and off today. My TVs are also out, and my router shows green lights blinking, indicating limited access. How can I resolve this issue?

September 29th, 2024

I have a new Roku streaming stick 4K and am having trouble logging into my existing Roku account. My old Roku remote control was damaged, and now my new device won't let me log in to my old account. I have a lifetime subscription and have tried to reset my password, but I can't access the Roku website. My email address is already in use, and I've received an activation link suggesting I check my inbox, but there's no code showing up on my TV screen. What should I do?

January 8th, 2024