I turned on my FireHD tablet and I can't get into it and can't shut it off. It just shows the word 'Fire'. How can I shut off the device?

April 11th, 2024

I cannot remember my WiFi login password. I have connected to this WiFi network (Suddenlink) in the past, but I do not remember if the password was provided with the router or if I set a custom one myself. What can I do to find my WiFi password?

January 31st, 2024

I can't access my account and the information I provide says it isn't correct. I have tried to reset my password but it says they couldn't confirm it's my account. What should I do?

June 12th, 2024

I have an Instagram Business account issue where some friends and businesses can no longer see my account or follow me, despite others having no problem. I have switched between a 'creator account' and 'business account' and might have confused the system. What troubleshooting steps can I take to resolve this issue?

July 11th, 2023

I have an iPad that I use daily for email and internet. I encountered issues when trying to install Norton 360 for security. The problem started when I had to sign in, and I cannot get the right password. The first iPad was in my late husband's name, who passed away in July 2015. I have been using it and bought a new iPad. I think my late husband's information and mine are mixed up. I want to use the Apple ID my husband was using, but one of my sons started another Apple ID under my name. My email address has not changed as my husband and I always used the same one. Is it possible to clear the information and help me set up everything under my name and information without losing anything important?

February 14th, 2023