My son's PlayStation account was permanently suspended, and I would like to know why since he is only 11 years old. I was told someone reported a violation, and I had just renewed his yearly subscription and purchased several games. I believe the parent should be contacted before suspending a minor's account. How can I resolve this issue and get my money back if the issue is not addressed?

June 15th, 2023

I had a charge of $110 from Microsoft that I don't understand. I only have an Xbox account. Can you help me resolve this issue?

March 11th, 2023

I bought $250 worth of Google Play cards from a Loves truck stop in Baytown, TX on 1/21/21 and sent them to my fiancée in the UK. She tried to redeem them but was told there was a lack of information. What can I do to resolve this issue and avoid losing the $250?

July 9th, 2023

I have multiple Microsoft accounts, none of which I can access. I've tried working with Microsoft support, but it made the situation worse. I only use two of these accounts, and I'm currently on a tablet. How can I recover my accounts without needing remote assistance or incurring additional charges?

May 21st, 2024

I got hacked and need help! My email account has been compromised, and I'm not sure how to check for tampering or recover my account. I've received several emails and phone calls and want to send an email to everyone on my email list about what has happened. Please help me.

March 11th, 2024