I have a Toshiba Satellite A500 laptop running Windows Vista and an HP ENVY 4500 printer. I am unable to connect the wireless printer to the laptop, and I also want to connect a second Toshiba laptop (running Windows 7) to the same printer. What steps should I take to resolve this issue?

September 25th, 2023

I have just installed a Lenovo LI1225s monitor and I can't adjust contrast, brightness, color, etc. I have tried adjusting with the buttons at the bottom of the unit, but the sliders did not move and the picture stayed the same. What could be the issue and how can I resolve it?

June 14th, 2024

I received a call from someone claiming to work for Microsoft, asking me to download a program called Supremo and provide my ID number and password. Is this a legitimate request, and should I give out my personal information?

February 17th, 2024

I very seldom use my CD/DVD function and I am getting no response when I insert the disc. I have a Lenovo computer and I don't know who makes my speaker or sound system. What have I tried so far with my sound system? Nothing. I know nothing technically.

November 24th, 2023

My HP laptop (model HP 15 f272, running Windows 10) is stuck in a loop. It shows the HP logo, then a blue screen asking for the server to use (Windows 10 or uncompress file), and gives an error ucx01000.sys. I tried connecting an iPad and believe I downloaded the wrong media drives. The BIOS checks out, but it says Network is canceled and USB ports failed. I ran a system scan through the command prompt and everything checked out, but I don't know my administrative password. What should I do to resolve this issue?

August 23rd, 2023