I have an HP3840 printer connected via USB. The printer light is on steady, but my computer says it's offline and sometimes shows a paper jam error, even though there is no jam. I have tried unplugging and replugging both the power cord and the USB, but the issue persists. My computer doesn't recognize the software sent with the printer, and I rely on Avast Driver Updater for updates. What can I do to resolve this issue?

May 6th, 2023

I have been working on three publications using my Apple computer for five years. Suddenly, two days ago, I could not open any pages or access my InDesign files. My computer had been updated, and in the process, everything was locked away. I am missing publication deadlines because I cannot access my text or open InDesign pages. Additionally, the typeface I have used for 30 years, Century Schoolbook, was suddenly gone, replaced by other typefaces. What can I do to resolve these issues and recover my typefaces and InDesign files?

February 11th, 2024

I am trying to find out the status of my appeal with the Department of Human Services of the Australian Government. My gov username is ***** ***** and my customer number is ###-##-####. I am unsure why I can't type the number in and need assistance in determining the status of my appeal.

August 14th, 2023

Still trying to get on your Website

November 10th, 2023

I'm trying to recover my Instagram account. I've forgotten the password and no longer have the phone number associated with it. What steps can I take to regain access to my account?

November 23rd, 2024