I'm trying to buy a new Samsung phone but the purchase won't go through on the Samsung website. I've tried on both my desktop using Chrome and on my mobile device. What could be causing this issue and how can I resolve it?

July 15th, 2023

I need help logging into my Facebook account. I'm locked out and have tried everything, but I no longer have the phone numbers or email associated with the account as they were compromised during the pandemic.

January 3rd, 2024

Somebody hacked my account today at 8:00am. Accidentally, instead of pressing 'was not me,' I pressed 'was me.' I am unable to log in to my account. I do not know if my other accounts are safe, especially if they use the same username or password. What should I do to recover my account and ensure the safety of my other accounts?

February 28th, 2023

My phone number is (###) ###-#### and I have had this number for 21 years. However, when I try to pull up my account online to update my minutes, it says my account/phone is inactive. I have called for three years in a row and keep being told it will be fixed, but it still isn't. How can I resolve this issue and update my account online?

December 5th, 2024

I'm having trouble with my Microsoft account and can't log in. I've tried resetting my password but I'm still unable to access my account. I'm frustrated and would like someone to remotely access my computer to fix the issue. What steps do I need to take to get this assistance?

April 3rd, 2024