My YouTube account will not connect when I use mobile data and is a recurring problem. What happened right before this YouTube issue came up? As long as I am connected to Wi-Fi, all is fine, but if I switch to mobile data, I get a spinning circle and a notification that I am offline. This has been happening regularly, and this time it has been two days. I need to be able to connect from mobile data, or YouTube Premium is a waste of money. Is there anything else the Computer Expert should know before I connect you? Rest assured that they'll be able to help you.

February 5th, 2024

I have a new balance on my account that I did not purchase. I see a charge from Amazon but I need to know for which items.

August 30th, 2023

I forgot my password and my phone was reset to factory settings. I last used my phone 2-3 days ago. I'm unsure if there's a backup for my account, especially for my contacts and photos, as my phone was full of viruses. How can I recover my account and restore my data?

July 7th, 2024

I signed a contract on behalf of my brother-in-law for two phones and ended up paying for everything after being taken to court for non-payment. How can I retrieve the payment information as proof of what I paid due to him?

January 27th, 2023

There has been a fraudulent Yahoo mail account opened in my name that has been used to apply for credit cards, PayPal, etc. How can I have this account marked as fraudulent and deleted?

December 28th, 2024