I had a Sony tech help me the other day, but they were unsuccessful in getting Adobe Flash installed. They turned off my computer and disappeared, and I had to remove the battery to get it working again. I still cannot install Adobe Flash even though it shows up in my control panel as installed. I can't use many sites because I don't have the ability to download pictures or videos. Can you help me? Also, I need advice about what spyware and virus protection I do or do not need.

December 26th, 2023

I purchased a webcam today and my sister did also. I can see her and hear her but she can't hear me. What should we do to resolve this issue?

August 22nd, 2024

I was working with Dustin and the sites suggested are being blocked by my CA SECURITY CENTER, causing all my IE tabs to be cancelled. How can I resolve this issue?

December 21st, 2024

Why does my laptop screen keep flashing lighter and then darker, and then suddenly go to a black screen?

February 25th, 2024

My hard drive has a password XXXXX that I can't remember. How do I fix this issue?

July 1st, 2024