asked
I am running Windows 10 on a new Dell Inspiron 17 5000 series laptop with an Intel AC 3160 wireless adapter. The drivers are up to date, but the laptop displays a 'secured, not connected' message for my primary WiFi connection, while all other devices connected to the same WiFi/modem are functioning properly. What steps can I take to resolve this issue?
January 25th, 2024
My computer is 6 months old and suddenly stopped working. When I try to turn it on, nothing happens. Where should I send it to get a new one? I bought it on January 6, 2015, and I'm very upset about this.
November 2nd, 2023
I'm using WinCleaner, and it's not responding after cleaning files. I've waited for over 45 minutes, and the message says to wait or I might lose stuff. Should I close the program, and what could happen if I do?
June 2nd, 2024
Where is the battery on an ASUS X550ZA-WH11, and can it be replaced?
October 30th, 2023
Why does my Wi-Fi jump back and forth between 2.4 GHz and 5 GHz, and is it making my computer slow? I have Comcast Infinity connections.
April 23rd, 2024
I need to replace my credit card ending in 7835. What kind of computer do you have, and have you installed any updates recently? Is there anything else you want the computer expert to know before I connect you?
January 27th, 2023