We have no phone service and the blue and orange lights on our MagicJack Plus are not lit. We tried unplugging the MagicJack from the router and the phones for a few minutes, but it didn't help. We are elderly and need the phone. What should we do?

May 5th, 2023

I somehow lost my Comcast service on my Sony television and was trying to enable a Boxee video stream. I hit a button on my Sony remote that said 'Weta Gate' and I'm not sure what went wrong from there. How can I restore my Comcast service?

January 27th, 2023

My HP laptop was stolen. HP G62 237CA Serial No. 885631462300. Is there any way it can be disabled or traced? It was stolen in Palm Springs, California, and was reported to the police with no results.

July 14th, 2023

My girlfriend has an Acer 7551 series computer that is no longer able to connect to the internet. The issue started about three weeks ago when her daughter played games on it. When she tries to connect, it shows the loading sign but never connects. Any suggestions for a not-so-computer-savvy person?

March 9th, 2023

I have a wireless system using a CISCO DPC 3000 that connects to an APPLE 6F03145 Airport Extreme. I purchased a Samsung BD E5700 to use with my SONY KLV 32M1 TV that has one HDMI port. The first time I used the setup, it worked, but the next day, the download was slow, and NETFLIX would play for about 3 minutes before going back to download and reconnecting, both of which were very slow. I updated the SAMSUNG software and spoke to COMCAST, who said my signal was too weak. Comcast also said the speed on my network was 10 times more than NETFLIX required. I also have two MAC computers I use wirelessly without difficulty. Any suggestions?

December 21st, 2023