I am trying to access my Apple account, but it says payment declined due to fraudulent activities on my card. I have received a new card. How should I proceed to update my card information and resolve this issue?

May 15th, 2023

I keep getting popups on my HP Ryzen 5000 series computer, claiming that my computer has viruses and that my McAfee has expired. I recently got a new computer and thought I had McAfee for a year, but it expired after 30 days. When I called, my protection was changed to something else, possibly called Bitfinder. I am concerned about having no protection. What should I do?

July 14th, 2024

I lost my phone and got a new one. I need to recover my Google account to transfer my information to my new phone. What should I do?

May 8th, 2023

My Microsoft Surface Pro 8's touchscreen isn't working, and it shows a missing HID compliant touchscreen driver. I'm running Windows 11 and have tried updating drivers and restarting with the volume up button, but the touchscreen only works in that mode. What should I do next?

June 11th, 2023

I lost my password for my account and when I try to log in, I have to go through an authentication process. Last time I tried to login, the software did not accept my birthdate and displayed a message saying, 'there is an issue on our end. We're on it.' This has been ongoing for five days now, and I want to login to complete my return. What can I do to resolve this issue?

December 10th, 2023