asked

I am trying to load TIFF and JPEG files into my catalog using Elements 2-18 on an iMac with High Sierra. The import failed for about 3000 pictures, either because they are already in the catalog (which they are not) or they are not supported, even though they are the same type of files as those that were accepted. What could be causing this issue and how can I resolve it?

February 2nd, 2023

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