I have a Workforce WF-2630 printer. I cannot scan, but printing is OK. I get a 'no communications' message on both my laptops (one running Windows Vista and the other Windows 10) when trying to scan. The printer was purchased about 3 months ago, and scanning was working fine until about a week ago. What could be causing this issue, and how can I resolve it?

August 16th, 2024

The screen backlight on my Lenovo Miix 700 has become insufficiently bright. I installed the latest Microsoft update during which the problem surfaced. I have also installed all available Lenovo updates, but the issue persists. Where can I find the necessary display driver update to resolve this issue?

February 11th, 2024

My OneNote on a Dell Inspiron 15 laptop with Windows 10 is not starting up. It fails to load a notebook and the restart options of the software do not work. What should I do?

October 22nd, 2023

I have a Microsoft Ergo 4000 and I am trying to take a screenshot of the active screen, but when I do Ctrl + Print Screen and try to paste in Paint or Word, nothing happens. I also need the arrow to be in the picture as I am doing a desktop procedure and need the mouse to be in the frame to indicate where to click.

February 15th, 2024

How can I get a secret password for a device or product that my 11-year-old has, so I can delete it? The device has a shape like an A OC on the front, and I don't know the brand or model. I have tried many passwords but none worked.

January 14th, 2023