asked
I am unable to change my password on WS. I was given a temporary password '12345678' by Eric, but it is not being accepted. I have several computers, including a generic Dell, HP All-in-One, and HP Desktop PC. I am currently using the generic Dell. How can I change my password on the computer?
July 13th, 2023
I need someone to upgrade my computer to Windows 10 Pro. My current operating system is Windows 8.1, and I believe the computer was made for me. The computer is working fine, but I want to get the latest version and update to Windows 10 Pro. Is there anything else I need to know or prepare before proceeding with the upgrade?
August 28th, 2023
I received a text message asking me to contact support for a Rogers Internet Service problem. The text mentioned a case number and directed me to their website. I'm unsure if this is a legitimate request and if there should be any charges involved. What should I do?
September 30th, 2023
My Toshiba Qosmio F750 with Windows Home Premium won't go past requesting HDD1/SSD1 password. This issue has been ongoing for a long time, and I've tried everything. I had to buy a new disk drive because I was told it couldn't be fixed, and the technician who advised me has since gone out of business in Mackay.
March 19th, 2024
Bitdefender Report Wizard encountered an error and is unable to fix it. I don't know which Bitdefender product I have, it's on a home computer. I've tried rebooting the computer. What else can I do?
May 6th, 2023
I have a Lenovo desktop with a black screen. It briefly shows the Lenovo logo, then 'Preparing automatic repair' and 'Diagnosing your PC' before disappearing. I believe it's running Windows 10. What can I do to resolve this issue?
November 22nd, 2023