asked
I am unable to open my Microsoft account. My computer is a desktop with Windows 10, and two large Windows 10 updates were installed automatically in the last two or three weeks. I have tried several times over the past few days to access my account but keep making mistakes. I do not have a cellphone and only have one email account, which I recently changed due to a new internet provider. What can I do to resolve this issue?
December 12th, 2023
I cannot access my DNA results on MyHeritage.com. When I enter my activation code, it tells me it's not in their system. What could be causing this issue?
October 8th, 2024
Recent updates wiped my desktop and gave a 'Permission denied' message. I have a Dell Vostro with Windows 10. An automatic update came in last night, and upon opening the computer, updates tried to load but caused the problem. Additionally, I'm having issues opening Microsoft Word and Excel files. Could these issues be related?
June 12th, 2024
My Family Tree Maker software is showing 'No internet connection' even though I can access the internet through Chrome and my email site. The software worked on Sunday but not yesterday or today. My membership is valid until August. What could be causing this issue and how can I resolve it?
March 12th, 2024
The last six books that I ordered never appeared on my Kindle even though I was charged for them and received confirmation.
June 8th, 2023
When I try to copy an item in my documents, Windows Explorer stops working and restarts. This also happens when I try to send documents to a USB. I have checked for updates and performed a system restore, but the issue persists. I am running Windows 7. What could be causing this problem and how can it be resolved?
February 3rd, 2024