I suspect my Dell 1520 laptop was hacked through my daughter's webcam around July 11, 2017. I haven't performed any troubleshooting. What can be done to safeguard my computer and prevent future hacking?

August 12th, 2024

I am experiencing issues with opening several programs like WordPerfect and Word, and my printer is also affected. This all started when I tried to encrypt an Excel file. What should I do to resolve these issues?

April 20th, 2023

I'm trying to help a friend with a new HP Stream laptop. We can't log into Windows because of a password error. I've tried using F8 for safe mode but it doesn't work. I need to reset the password without knowing the original one. I also can't log on as an administrator to access the control panel and reset factory settings. How can I reset the password or factory settings on this laptop?

October 21st, 2024

I keep receiving calls from Micro Solutions LLC and Spring Techno Solutions, and I'm unsure if they are legitimate. Additionally, my computer has become very slow recently. Can you help me determine the legitimacy of these callers and improve my computer's performance?

June 29th, 2024

My iPad is at 35% charge and the charge drops out. I am running macOS Sierra and have recently installed updates. I have not tried any troubleshooting as I am not too savvy with the iPad. Is there anything else I should know before connecting with a Mac Expert?

June 16th, 2023