asked
I called for assistance on 04/28 and was supposed to be texted back for instructions but never received them. I pay for YouTube Premium, but since moving and switching from cable to Firestick, I've been receiving commercials. How can I resolve this issue and ensure I'm properly signed into YouTube Premium? Additionally, I noticed a $46 charge from YouTube that I did not authorize. How can I cancel this subscription and get a refund?
August 15th, 2024
My account has been blocked due to suspicious activity. I have talked with customer service 3 times and followed the directions emailed to me after each contact. The directions haven’t worked, and I am extremely frustrated. I have had a Prime account for several years, which includes Prime Video, Britbox, Acorn, and Paramount. During one of the conversations with customer service, I was told that I needed to open a new account. I did, but the problem wasn’t solved. I simply want to take the hold off of my account and need some “real” help.
April 17th, 2024
I accidentally deleted my OneDrive files from my Dell Inspiron 14 7000 laptop. The files are not in the recycle bin. What can I do to recover them?
December 7th, 2024
How do I change my payment method for my HP Envy Pro printer's Instant Ink account?
December 22nd, 2023
There's a discrepancy on my card, with about $100 to $150 in unrecognized charges. I would like to see my transaction list to find out why. Additionally, there might be a transaction from Carshield. What steps should I take to resolve this issue and who should I contact?
December 9th, 2024
I forgot my password for my HP Pavilion desktop running Windows 10. I haven't used it in over 4 years and am trying to access it in safe mode as an admin, but it flips by too fast. How can I reset my password and access my computer?
June 10th, 2024