I'm having an issue with the 'user profile service failed the sign-in. user profile cannot be loaded' error on my Asus laptop X15JP model running Windows 10. The error appears even in safe mode, and I can't switch to another user account at the login screen. I've tried various troubleshooting methods, including using the command prompt in troubleshooting mode, disabling Wi-Fi, and attempting system restore, but none have resolved the issue. What else can I do to fix this problem?

December 6th, 2024

I can't access my accounts because the phone number to receive the code ends in the wrong number. My phone number ends in 25, but the accounts require a number ending in 52 to receive the code. Which account are you having trouble with? (Gmail, Yahoo, Outlook, etc.)

September 3rd, 2024

How do I access my Britbox/Acorn subscription for my British shows?

December 26th, 2023

My iPhone 12 mini has frozen for the second time in two months. I can’t do anything with it. Tried to shut it down and that’s when it froze. I can receive through my iPad. I can make calls through my iPad or my car. I need to make a visit to the Apple repair. Have you tried a force reboot (pressing and holding the Home and Sleep/Wake buttons for 10 seconds)? Is there anything else the Smartphone Expert should know before I connect you?

September 6th, 2023

My Wi-Fi says I have weak security. I already went through my cable company, Cox, and they recommended calling you. They tried to fix it by changing my name and password on the wire box. I have an Arris TG02DCG2472G wireless modem and use an iPad and iPhone 13. The issue started when I tried to set up my new iPad and I can’t load financial documents. I’m not getting WPA security. What can be done to improve my Wi-Fi security?

November 9th, 2023