My Dell laptop was previously communicating with my HP 4652 printer, but now it says I'm not connected to the internet. The modem, WiFi, and network all indicate a connection. The printer now says it is not connected to the WiFi. How can I resolve this issue?

January 9th, 2023

I may have a virus or malware on my Dell Vostro running Windows 10. I am behind on updates and get a pop-up suggesting I update to Windows 11. I ran a scan with McAfee, but my online search is very slow, and my documents are being affected, with most files now having a $ sign instead of the first letter of the file name. Is this something you can fix online?

April 12th, 2023

How do I remove or delete blank pages from a lengthy report created in Microsoft Word, which includes financial charts downloaded from stockcharts.com?

February 14th, 2024

I ordered a TSST DVD-ROM SN-108BB to use with my Winbook 10 tablet. The device is recognized by Device Manager but won't play CDs or DVDs. Windows Media Player does not see the device either, and there is no control panel to play CDs or DVDs. The drive light flashes, but nothing shows in Windows Explorer. What should I do to troubleshoot and potentially fix this issue?

October 24th, 2023

I think I was hacked. My computer screen went black, and when it came back on, the display made icons look fatter, and the sleep option was missing from the restart/shutdown options. I tried to change my password in settings, but my old password didn't work, and I was locked out when the computer went to sleep. My password, which normally works, also didn't work. Bitdefender mentioned my user account password was weak and acknowledged a changed password that wasn't done by me. What should I do to regain access to my computer and secure it?

April 19th, 2024